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Intertek: Quality & Performance



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USABILITY.

Not only must a product function but it must be easy to use. A product may look good but to be rated high in usability the average user must be able to use the product without difficulty. What does that mean? It means that a product must be easy to assemble, assembly instructions must be easy to understand, once assembled you the user must be able to avail yourself of all of the product’s features simply and with confidence.

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